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Chinese takeaway goes viral for savage responses to customers
Chinese takeaway goes viral for savage responses to customers
The owner of a Chinese takeaway has become an internet icon for her fiery responses to disgruntled customers. Alice Cheung, the boss of Oriental Express restaurant in Pudsey, West Yorkshire has garnered 149 reviews on Just Eat – and she’s made a point of personally replying to every negative one. While most customers award the eatery five or six stars, Cheung refuses to pander to the complaints of some of the “sillier” reviews, she told Leeds Live. So when one woman complained that the food was “terrible”, she was having none of it. Sign up to our new free Indy100 weekly newsletter “You ordered a Vegetarian Munch Box and then called the shop to complain there was no MEAT in it,” Cheung wrote back. “We sent what you ordered and there was nothing wrong with it. The bad review is to cover your error,” she continued, before ending the response: “Please do not call again.” Another reviewer moaned that her meal was “not good, soggy and old” and that she “threw most of it away,” before condemning it for being much more expensive than her regular takeaway. Cheung, or rather Oriental Express, replied: “I suggest you stay with the other takeaway and take your false review with you.” Responding to a one-star reviewer, whose full comment has been deleted, Cheung wrote: “What sort of idiot orders ‘Salt & Pepper Chicken’ and then complains it has salt in it, our delivery record shows it was NOT late and it was NOT cold. “A fake review and derogatory too. Take your foul mouth and business somewhere else.” Another critic – who offered the restaurant a similarly measly two stars out of six – said her meal had been “totally ruined” by “small pieces of battered dry chicken mixed in with battered prawns.” The furious response read: “Will you please open your eyes and read the descriptions, you ordered the ‘Special sweet and sour’ which contains king prawns. You got what you ordered so how is this our fault? “The food was fresh and perfectly cooked. We are good but mind reading the stupid is not one of our skills.” Another two-star reviewer failed to write a justification for his low score. So Cheung replied sardonically: “Thank you Kyle, whay? Too much food, too hot, too tasty, delivered too quickly?” Speaking to Leeds Live, Cheung defended her tough tactics: “If you’re writing a review just be honest about the situation,” she said. "If we messed up, we’ll reply seriously. If not, expect some banter.” Have your say in our news democracy. Click the upvote icon at the top of the page to help raise this article through the indy100 rankings.
2023-07-20 22:47
Roald Dahl Museum says author's racism was 'undeniable'
Roald Dahl Museum says author's racism was 'undeniable'
The Roald Dahl Museum in England, founded by the widow of the children's author, has acknowledged his racism was "undeniable and indelible."
2023-07-20 20:56
India Bans Non-Basmati White Rice Exports to Check Local Prices
India Bans Non-Basmati White Rice Exports to Check Local Prices
India, the world’s biggest rice exporter, banned shipments of non-basmati white rice to maintain domestic prices at comfortable
2023-07-20 20:56
Jenna Lyons says her hair and teeth are ‘fake’ because of genetic disorder
Jenna Lyons says her hair and teeth are ‘fake’ because of genetic disorder
Reality star Jenna Lyons has revealed that her hair and teeth are not real, as a result of her rare genetic disorder. The Real Housewives of New York City (RHONYC) star, 55, opened up about living with Bloch-Sulzberger syndrome, which is also known as incontinentia pigmenti (IP). In some people, the condition can cause dental abnormalities, missing nails, and bald patches on the scalp (alopecia). In an appearance on The View on Wednesday (19 July), Lyons said the disorder was the reason she entered the fashion world, because she “wanted to look better”. “All my teeth are fake. I paid a lot of money for them. My hair is also fake. I can take it off. It’s like a hat, it’s not a wig,” she detailed. “My eyelashes are fake. I have no eyebrows, and I also have scars all over my skin. “I was really conscious. It’s one of the reasons I went into fashion. I wanted to look better. I was constantly trying to find ways to fit in,” the fashion designer, who was previously the executive creative director and president of J Crew, said. Her condition led her to create her own range of false eyelashes, called Love Seen, because existing ones were too large and did not look natural on her. “When I was doing a lot of red carpets, I kept trying to find eyelashes that looked good and they were just huge one me,” she recalled. “I couldn’t wear them. “I remember talking to my makeup artist Troi Ollivierre and I was going on Oprah show actually and Oprah walked into the green room. He looked at me and he looked at her and he’s like, ‘Get back in that chair. We’re going to put some lashes on you and get some extensions’. “Because she’s got a presence and I look like a wet rat,” she joked, adding that she “couldn’t find what I wanted, so I created a line of lashes that aren’t as over-the-top”. IP is believed to affect just 1.2 in 100,000 individuals globally, with most patients being female. It is characterised by abnormalities in skin, eyes, teeth and the central nervous system. According to the National Organisation for Rare Diseases, the most common symptom of IP are changes in the skin. Patients may develop blisters and boils that may turn into lesions that look like warts, as well as thick scabs and areas of darkened skin due to increased pigmentation. During the interview, Lyons also spoke out about being publicly outed as a lesbian while in the midst of her divorce from former husband Vincent Mazeau in 2011, before she was ready to let the world know. Lyons, the first openly gay New York Housewife, said she was “so overwhelmed with everything that was happening in my life” that, when asked to confirm if she was a lesbian at the time, she “just said yes”. She said that the experience was “so hard” because she had not yet come out to her family and friends. “I hadn’t really been in the public eye that much, it was all still new for me, and I didn’t expect anyone to care about what I was doing in my personal life and all of a sudden everyone cared,” she said. “It was so shocking to me. I was also not sure what the hell I was doing. It was all so new. I mean, I wasn’t [officially out] in any way, but I remember… the Post was calling out PR team, and they said, ‘Listen, can you get on the phone, we’re going to run this story, would you like to confirm or deny?’ “I jut said, ‘Confirm’ and it was like an out-of-body experience.” At the time, Lyons was in a relationship with Courtney Crangi. They have since separated, and Lyons is currently dating photographer Cass Bird. She has one child, son Beckett, whom she shares with Mazeau. Read More Bye bye swimwear round, hello body positivity: How beauty pageants became less ugly Prince Harry and Meghan weren’t allowed to fly Air Force One with Biden after Queen’s funeral, report says ‘Just awful’: Man accused of ‘selfish’ behaviour after proposing to girlfriend at their graduation Gemma Atkinson announces birth of second baby in heartwarming Instagram post Mom sparks backlash for piercing newborn’s ears in hospital Maria Menounos welcomes first baby via surrogate after pancreatic cancer diagnosis
2023-07-20 20:49
American Air Sees Modest Quarterly Profit After Summer Boom
American Air Sees Modest Quarterly Profit After Summer Boom
American Airlines Group Inc. sees profit this quarter in line with Wall Street’s expectations, tempering investor enthusiasm over
2023-07-20 20:27
Billionaire Cheng Family Takes Over Vietnam Casino Resort
Billionaire Cheng Family Takes Over Vietnam Casino Resort
Hong Kong’s billionaire Cheng family has assumed control of a casino resort in Vietnam from the former listed
2023-07-20 20:19
Grocers Cleared of Profiteering From High UK Food Prices
Grocers Cleared of Profiteering From High UK Food Prices
Britain’s antitrust regulator has cleared the country’s biggest supermarkets of profiteering from high food costs, but said some
2023-07-20 18:54
Ukraine’s Kernel May Need a Year to Fix Chornomorsk Port After Russian Attack
Ukraine’s Kernel May Need a Year to Fix Chornomorsk Port After Russian Attack
Kernel Holding SA, Ukraine’s largest sunflower oil producer, said it may need at least 12 months to restore
2023-07-20 18:54
America Is Barreling Toward a Summer of Strikes
America Is Barreling Toward a Summer of Strikes
More than 650,000 American workers are threatening to go on strike this summer — or have already done
2023-07-20 17:18
Nearly two years after Texas' six-week abortion ban, more infants are dying
Nearly two years after Texas' six-week abortion ban, more infants are dying
Texas' abortion restrictions -- some of the strictest in the country -- may be fueling a sudden spike in infant mortality as women are forced to carry nonviable pregnancies to term.
2023-07-20 17:16
Netflix Rival Puts Itself Up for Sale After $574 Million Loss
Netflix Rival Puts Itself Up for Sale After $574 Million Loss
Viaplay Group AB fell as much as 33% after the struggling Swedish streaming service said it’s letting go
2023-07-20 16:29
World’s Best Airport Changi Sees Traffic Soar to Over 5 Million
World’s Best Airport Changi Sees Traffic Soar to Over 5 Million
Singapore’s Changi Airport, ranked the best in the world, saw passenger traffic surge close to pre-pandemic levels last
2023-07-20 15:27
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